FREE delivery when you spend over £50.
NB WE ARE VERY SORRY THAT DURING THE ROYAL MAIL STRIKES WE ARE UNABLE TO DISPATCH ORDERS AND WE ARE ADVISED THAT THERE WILL BE A DELAY IN DELIVERIES FOLLOWING THE STRIKE DAYS. If your order is required quickly, we recommend that you select NEXT DAY DELIVERY at checkout as this is currently prioritised by Royal Mail.
We use Royal Mail Special Delivery Next Day by 1pm for our next day service and Royal Mail Tracked 48 or Evri for our standard deliveries to ensure good service and prompt delivery (subject to size).
NEXT DAY DELIVERY service is NOT currently guaranteed by Royal Mail, but their signed-for service means that you can track your parcel to your door.
CLICK & COLLECT orders - we apologise sincerely for the misleading text that appears on your order confirmation, suggesting that your order is immediately ready for collection. This is fixed text supplied by our website hosts and is not wording that we would choose as we do not believe it provides the standard of customer service you deserve. With three stores and more than 18,000 different product lines in stock, we will work hard to ensure that your order is ready as quickly as possible but please DO NOT head to collect it until you have received an email confirmation from us that it is ready for collection.
